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Reviews about Best Buy

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  July 20, 2020, by Joe Wolak
  Just stopped in to get a replacement battery for my iphone. Had an appointment however the battery was out of stock. They offered to order one however they claimed the batteries are sold first come first serve. They could not hold it for me until a future appointment. Nor would they call me when it came in. I would have to call before my appointment to see if they had it. This might be the worst customer service experience I’ve had in ages. And they wonder why their business is going down the drain. I’m glad I didn’t waste too much time looking at laptops. I will definitely NOT be buying a new laptop at Best Buy.
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  April 30, 2020, by Charles Griswold
  In the last year I've bought a laptop and a new TV from Bestbuy in Salem. The guy who sold me my laptop was very good, explained the various models well, never pushy, showed me a model that was a great value. I researched the TV I wanted ahead of time and bought it online with a store pickup. The price was great, better than Amazon. As an aside, while waiting to pickup my TV, I noticed the was a long checkout line with only a single cashier. There were a number of clerks in the area. It seems to me poor management to not to have opened a second cashier.